Check Legal terms before account access
Our Legal terms set out who may open an account, how phone verification is completed, and which account details are needed before access is enabled. Eligibility depends on local law, and we may pause an account when required details are missing or a local rule applies.
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Payment records can include DANA, OVO, GoPay, QRIS, bank transfer or virtual account references because those details help us match a wallet event to your account. We retain transaction and verification records for the period required for account administration and applicable legal duties. If a term
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is unclear, use the account support path before sending another payment or changing your details. The current wording applies to activity through the mobile browser and desktop browser, while any later change will be shown through the relevant account or policy notice.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.